Skylake Automation

Last updated: 25 May 2026

This Privacy Policy explains how Skylake Automation (“we”, “us” or “our”) collects, uses, shares and protects your personal information when you visit www.skylakeautomation.com (the “Website”), create an account, place an order, apply for a job, or otherwise interact with us.

We are an industrial automation products company based in Ahmedabad, Gujarat, India.

By using the Website, you agree to the practices described in this policy.

We handle personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and its rules.

1. Who We Are

Skylake Automation is a procurement and automation solutions company supplying products such as sensors, power supplies (SMPS), and industrial PCs from brands including Panasonic, Telemecanique, Baumer, Meanwell, Delta and TEG.

Our contact details are:

• Address: 601 – Kohinoor Business Hub, Near Ranasan Toll Plaza, S P Ring Road, Naroda GIDC, Ahmedabad – 382330, Gujarat, India.
• Phone: +91 95959 51952
• Email: info@skylakeautomation.com

2. Information We Collect

We collect the following categories of information:

2.1 Information you provide to us

• Account details – name, email address, phone number and password when you register or log in.
• Order and billing details – delivery address, billing address, the products you order, and contact information needed to fulfil and ship your order.
• Wishlist and cart data – items you save or add to your shopping cart.
• Enquiry and contact data – information you submit through our contact form, email or WhatsApp, including the content of your message.
• Career applications – your name, contact details, résumé/CV and any other information you share when applying for a role.

2.2 Information we collect automatically

• Usage and device data – IP address, browser type, device type, operating system, pages viewed, and the date and time of your visit.
• Cookies and similar technologies – small files used to keep you logged in, remember your cart, and understand how the Website is used. See Section 7.

2.3 Information we do not collect through the Website

We do not ask you to store full payment card numbers, bank account numbers or other sensitive financial credentials on our Website. Where payment is required, it is processed through the relevant payment or banking channel directly between you and that provider.

3. How We Use Your Information

We use your information to:

• Create and manage your account and keep you logged in.
• Process, fulfil, deliver and invoice your orders.
• Respond to your enquiries, quotation requests and support questions.
• Manage your wishlist and shopping cart.
• Send you order updates and, where you have agreed, offers, news and product information.
• Assess and process job applications.
• Operate, maintain, secure and improve the Website.
• Comply with our legal, tax and regulatory obligations and to prevent fraud or misuse.

4. Our Grounds for Processing

We process your personal data where:

• you have given consent (for example, to receive marketing);
• it is necessary to perform a contract with you (such as fulfilling an order);
• it is necessary to comply with a legal obligation; or
• it is necessary for our legitimate business interests, such as securing and improving the Website.

You may withdraw any consent at any time (see Section 8).

5. How We Share Your Information

We do not sell your personal information. We share it only as needed with:

• Logistics and courier partners – to deliver your orders.
• Service providers – hosting, IT, communications and analytics providers who process data on our behalf under appropriate confidentiality obligations.
• Payment and banking channels – to process payments you authorise.
• Professional advisers and authorities – where required by law, regulation, legal process or a government request, or to protect our rights, property or safety.

6. Data Retention

We keep personal data only for as long as necessary for the purposes set out in this policy – including the life of your account, the duration of our business relationship, and any period required to meet legal, tax, accounting or dispute-resolution obligations. When data is no longer needed, we securely delete or anonymise it.

7. Cookies

The Website uses cookies and similar technologies to enable core functions (such as login sessions and the shopping cart), remember your preferences, and analyse traffic. You can control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the Website work, such as staying signed in or completing checkout.

8. Your Rights

Subject to applicable law, you may:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data where there is no ongoing lawful reason to keep it.
• Withdraw consent to marketing or other consent-based processing.
• Raise a grievance about how your data has been handled.

To exercise any of these rights, contact us at info@skylakeautomation.com. We may need to verify your identity before acting on your request.

9. How We Protect Your Information

We use reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Website is intended for businesses and adults. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

11. Third-Party Links

The Website may link to third-party sites and services, such as brand manufacturers, social media or WhatsApp. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised “Last updated” date. Significant changes may be communicated to you where appropriate.

13. Contact & Grievance Officer

If you have questions, requests or complaints about this Privacy Policy or your personal data, please contact us:

Skylake Automation
Address: 601 – Kohinoor Business Hub, Near Ranasan Toll Plaza, S P Ring Road, Naroda GIDC, Ahmedabad – 382330, Gujarat, India.
Phone: +91 95959 51952
Email: info@skylakeautomation.com